NHTSA campaign 24V256000 · Manufacturer campaign 24-454

Crossroads Recall 24V-256: Incorrect Window Shade Installed Near Stove

NHTSA recall 24V256000 (Manufacturer campaign 24-454) was reported by Keystone RV Company on April 9, 2024, with 33 vehicles potentially affected (per NHTSA). NHTSA's record lists the Crossroads Sunset Trail for the 2024 model year. Owners were notified on April 19, 2024, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 24V256000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
24V256000 (also written 24V-256 or 24V256)
Filed by
Keystone RV Company
Manufacturer campaign number
24-454
Report received
Potentially affected
33 vehicles (per NHTSA)
Component
Equipment — Recreational Vehicle/Trailer
Owners notified

Repair completion: 81.82% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 24V256000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Crossroads

  • Crossroads Sunset Trail

All Crossroads recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 24V256000.

Defect description

Keystone RV Company (Keystone) is recalling certain 2024 Crossroads Sunset trail 20SS, 253RB, 258RD, 272BH, and 330SI travel trailers. A window roller shade may have been incorrectly installed near the stove, which can allow the shade to contact the burner.

Safety consequence

A shade that comes into contact with a burner increases the risk of a fire.

Manufacturer remedy

Dealers will remove the roller shade and install the correct mini blind, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-454.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Sources

Official NHTSA notice for recall 24V256000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.