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NHTSA campaign 24V212000

Entegra and Jayco Recall 24V-212: Rearview Camera Image May Not Display

NHTSA recall 24V212000 was reported by Jayco, Inc. on March 19, 2024, with 136 vehicles potentially affected (per NHTSA). NHTSA's record lists the Entegra Expanse, Entegra Expanse LI, Jayco Solstice and more for model years 2023–2024. Owners were notified on April 18, 2024, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 24V212000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
24V212000 (also written 24V-212 or 24V212)
Filed by
Jayco, Inc.
Manufacturer campaign number (as filed)
Ford 23V-598
Report received
Potentially affected
136 vehicles (per NHTSA)
Component
Back Over Prevention — Sensing System — Camera
Owners notified

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 24V212000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Entegra

All Entegra recalls

Jayco

All Jayco recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 24V212000.

Defect description

Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco Solstice, Solstice LI, Entegra Coach Expanse, and Expanse LI motorhomes built on Ford chassis. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.

Safety consequence

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

Manufacturer remedy

Ford or Lincoln dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed April 18, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 23V-598.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Sources

Official NHTSA notice for recall 24V212000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.