NHTSA campaign 23V820000 · Ducati campaign SRV-RCL-23-005
Ducati Recall 23V-820: Incorrectly Installed Passenger Backrest May Break
NHTSA recall 23V820000 (Ducati campaign SRV-RCL-23-005) was reported by Ducati North America on December 6, 2023, with 2,906 vehicles potentially affected (per NHTSA). NHTSA's record lists the Ducati Xdiavel S and Ducati Xdiavel STD for model years 2016–2023. Owners were notified on January 19, 2024, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V820000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 23V820000 (also written 23V-820 or 23V820)
- Filed by
- Ducati North America
- Ducati campaign number
- SRV-RCL-23-005
- Report received
- Potentially affected
- 2,906 vehicles (per NHTSA)
- Component
- Seats — Motorcycle
- Owners notified
Repair completion: 28.39% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 23V820000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 23V820000.
Defect description
Ducati North America (Ducati) is recalling certain 2016-2023 XDiavel S and XDiavel STD motorcycles. The passenger backrest may break if it is installed incorrectly or used incorrectly by the passenger.
Safety consequence
A broken passenger backrest may result in the passenger falling off the motorcycle, increasing the risk of injury.
Manufacturer remedy
Dealers will inspect the passenger backrest installation, tighten the screws as necessary, and also apply a warning sticker on the component, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-23-005.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 23V820000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.