NHTSA campaign 23V775000 · Ford campaign 20S15

Ford and Lincoln Recall 23V-775: Doors May Open While Driving

Recall influenced by NHTSA's Office of Defects Investigation

NHTSA recall 23V775000 (Ford campaign 20S15) was reported by Ford Motor Company on November 17, 2023, with 45,173 vehicles potentially affected (per NHTSA). NHTSA's record lists the Ford Fiesta, Ford Fusion and Lincoln MKZ for model years 2015–2016. Owners were notified on December 20, 2023, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V775000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign: 23V775000 (also written 23V-775 or 23V775)
Filed by: Ford Motor Company
Ford campaign number: 20S15
Report received: November 17, 2023
Potentially affected: 45,173 vehicles (per NHTSA)
Component: Latches/Locks/Linkages — Doors — Latch
Owners notified: December 20, 2023

Repair completion: 32.04% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 23V775000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Ford

Ford Fiesta
- 2015
Ford Fusion
- 2016

All Ford recalls

Lincoln

Lincoln MKZ
- 2016

All Lincoln recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 23V775000.

Defect description

Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.

Safety consequence

Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.

Manufacturer remedy

Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Sources

Official NHTSA notice for recall 23V775000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.