NHTSA campaign 23V771000
Entegra and Jayco Recall 23V-771: Inoperative Instrument Panel/FMVSS 101 & 105
NHTSA recall 23V771000 was reported by Jayco, Inc. on November 16, 2023, with 134 vehicles potentially affected (per NHTSA). NHTSA's record lists the Entegra Emblem, Entegra Vision, Entegra Vision XL and more for model years 2023–2024. Owners were notified on December 13, 2023, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V771000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 23V771000 (also written 23V-771 or 23V771)
- Filed by
- Jayco, Inc.
- Manufacturer campaign number (as filed)
- Ford 23V-510
- Report received
- Potentially affected
- 134 vehicles (per NHTSA)
- Component
- Electrical System — Instrument Cluster/Panel
- Owners notified
- Safety standard
- FMVSS 101
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 23V771000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 23V771000.
Defect description
Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Emblem, Vision, Vision XL, Jayco Alante, Precept, and Precept Prestige motorhomes. Corrosion in the Smart Data Link Connector (SDLC) may interfere with the Controller Area Network (CAN) communication, resulting in an inoperative instrument panel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 105, "Hydraulic and Electric Brake Systems."
Safety consequence
An inoperative instrument panel cannot show critical safety information, such as the speedometer or warning lights, increasing the risk of a crash.
Manufacturer remedy
Ford dealers will install a wire harness connector, and inspect and replace the SDLC module, as necessary, free of charge. Owner notification letters were mailed December 13, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 23V771000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.