NHTSA campaign 23V733000 · Manufacturer campaign 2023110007
Mercedes Benz Recall 23V-733: Sunroof May Close Unexpectedly/FMVSS 118
NHTSA recall 23V733000 (Manufacturer campaign 2023110007) was reported by Mercedes-Benz USA, LLC on November 1, 2023, with 8 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz GLS 580 4Matic for the 2020 model year. Owners were notified on December 15, 2023, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V733000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Mercedes Benz VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 23V733000 (also written 23V-733 or 23V733)
- Filed by
- Mercedes-Benz USA, LLC
- Manufacturer campaign number
- 2023110007
- Report received
- Potentially affected
- 8 vehicles (per NHTSA)
- Component
- Visibility — Sun/Moon Roof Assembly
- Owners notified
- Safety standard
- FMVSS 118
Repair completion: 87.5% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 23V733000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Mercedes Benz
Mercedes Benz GLS 580 4Matic
NHTSA's recall notice
As NHTSA's recall record states it for campaign 23V733000.
Defect description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS580 vehicles. Due to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-operated Window Systems."
Safety consequence
A sunroof that closes unexpectedly can increase the risk of injury.
Manufacturer remedy
Dealers will update the sunroof control unit software, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023110007.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 23V733000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.