NHTSA campaign 23V714000 · Nova Bus campaign CR5500
Nova Bus Recall 23V-714: Incorrectly Installed Passenger Seat
- Do not drive
Owners are advised not to drive these vehicles until the recall repair is done.
NHTSA recall 23V714000 (Nova Bus campaign CR5500) was reported by Nova Bus (US) Inc. on October 25, 2023, with 514 vehicles potentially affected (per NHTSA). NHTSA's record lists the Nova Bus LFS and Nova Bus LFS Artic for model years 2015–2019. Owners were notified on December 1, 2023, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V714000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 23V714000 (also written 23V-714 or 23V714)
- Filed by
- Nova Bus (US) Inc.
- Nova Bus campaign number
- CR5500
- Report received
- Potentially affected
- 514 vehicles (per NHTSA)
- Component
- Seats — Critical Fasteners
- Owners notified
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 23V714000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 23V714000.
Defect description
Nova Bus (US) Inc. (Nova) is recalling certain 2015-2019 LFS and LFS Artic transit buses. The attachment hardware may have been incorrectly installed beneath the rear wheel well passenger seats, allowing the seat to detach from the frame.
Safety consequence
A detached passenger seat may inadequately restrain a passenger during a crash, increasing the risk of injury.
Manufacturer remedy
Owners are advised not to drive their vehicles until the remedy is completed. Nova Bus will inspect and replace the attachment hardware as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus number for this recall is CR5500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 23V714000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.