NHTSA campaign 23V686000 · Ford campaign 23C31
Ford Recall 23V-686: Rearview Camera Image May Not Display/FMVSS 111
NHTSA recall 23V686000 (Ford campaign 23C31) was reported by Ford Motor Company on October 13, 2023, with 2,866 vehicles potentially affected (per NHTSA). NHTSA's record lists the Ford Explorer for the 2023 model year. Owners were notified on November 2, 2023, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V686000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Ford VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 23V686000 (also written 23V-686 or 23V686)
- Filed by
- Ford Motor Company
- Ford campaign number
- 23C31
- Report received
- Potentially affected
- 2,866 vehicles (per NHTSA)
- Component
- Back Over Prevention — Display Function
- Owners notified
- Safety standard
- FMVSS 111
Repair completion: 93.89% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 23V686000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Ford
Ford Explorer
NHTSA's recall notice
As NHTSA's recall record states it for campaign 23V686000.
Defect description
Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles equipped with a standard rearview camera. Due to a manufacturing error in the wire harness, the rearview camera may display a blue image on the SYNC screen when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety consequence
A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
Manufacturer remedy
Dealers will inspect the rearview camera wire harness and repair any loose splices, free of charge. Owner notification letters were mailed November 2, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C31.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 23V686000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.