NHTSA campaign 23V604000 · Volkswagen campaign 28H7
Volkswagen Recall 23V-604: Ignition Switch May Fail
NHTSA recall 23V604000 (Volkswagen campaign 28H7) was reported by Volkswagen Group of America, Inc. on August 30, 2023, with 62,538 vehicles potentially affected (per NHTSA). NHTSA's record lists the Volkswagen GTI, Volkswagen Jetta, Volkswagen Golf and more for model years 2019–2020. Owners were notified on February 1, 2024, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V604000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Volkswagen VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 23V604000 (also written 23V-604 or 23V604)
- Filed by
- Volkswagen Group of America, Inc.
- Volkswagen campaign number
- 28H7
- Report received
- Potentially affected
- 62,538 vehicles (per NHTSA)
- Component
- Electrical System — Ignition — Switch
- Owners notified
Repair completion: 63.82% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 23V604000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 23V604000.
Defect description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
Safety consequence
Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
Manufacturer remedy
Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 23V604000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.