NHTSA campaign 23V555000 · Manufacturer campaign 2023080004
Mercedes Benz Recall 23V-555: Roof Frame Absorbers May Detach
NHTSA recall 23V555000 (Manufacturer campaign 2023080004) was reported by Mercedes-Benz USA, LLC on August 4, 2023, with 10 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz AMG EQE, Mercedes Benz EQE 350 4Matic and Mercedes Benz EQE 500 for the 2023 model year. Owners were notified on September 1, 2023, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V555000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Mercedes Benz VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 23V555000 (also written 23V-555 or 23V555)
- Filed by
- Mercedes-Benz USA, LLC
- Manufacturer campaign number
- 2023080004
- Report received
- Potentially affected
- 10 vehicles (per NHTSA)
- Component
- Structure — Frame and Members
- Owners notified
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 23V555000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Mercedes Benz
All Mercedes Benz recallsNHTSA's recall notice
As NHTSA's recall record states it for campaign 23V555000.
Defect description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 AMG EQE, EQE 500, and EQE 350 vehicles. The absorbers in the roof frame may not be secured properly and can detach during window air bag deployment.
Safety consequence
In the event of a crash with window air bag deployment, detached absorbers can strike vehicle occupants and increase their risk of injury.
Manufacturer remedy
Dealers will replace the absorbers, free of charge. Owner notification letters were mailed September 1, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080004.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 23V555000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.