NHTSA campaign 23V476000 · Polestar campaign R10245
Polestar Recall 23V-476: Incorrectly Installed Front Lower Ball Joint
NHTSA recall 23V476000 (Polestar campaign R10245) was reported by Polestar Automotive USA, Inc. on July 12, 2023, with 3 vehicles potentially affected (per NHTSA). NHTSA's record lists the Polestar Polestar 2 for the 2023 model year. Owners were notified on August 10, 2023, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V476000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 23V476000 (also written 23V-476 or 23V476)
- Filed by
- Polestar Automotive USA, Inc.
- Polestar campaign number
- R10245
- Report received
- Potentially affected
- 3 vehicles (per NHTSA)
- Component
- Suspension — Front — Control Arm — Lower Ball Joint
- Owners notified
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 23V476000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Polestar
Polestar Polestar 2
NHTSA's recall notice
As NHTSA's recall record states it for campaign 23V476000.
Defect description
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2023 Polestar 2 vehicles. The front left lower ball joint may have been incorrectly installed, allowing the control arm to disconnect from the steering knuckle.
Safety consequence
The control arm disconnecting from the steering knuckle can cause a loss of steering, increasing the risk of a crash.
Manufacturer remedy
Dealers will inspect and replace the ball joint fastening bolt as necessary, free of charge. Owner notification letters were mailed August 10, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10245.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 23V476000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.