NHTSA campaign 23V475000 · Prevost campaign SR23-310

Prevost Recall 23V-475: Bolt Securing Passenger Seat May Come Loose

NHTSA recall 23V475000 (Prevost campaign SR23-310) was reported by Prevost Car (US) Inc. on July 11, 2023, with 50 vehicles potentially affected (per NHTSA). NHTSA's record lists the Prevost X3-45 Commuter for model years 2021, 2023. Owners were notified on August 22, 2023, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V475000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign: 23V475000 (also written 23V-475 or 23V475)
Filed by: Prevost Car (US) Inc.
Prevost campaign number: SR23-310
Report received: July 11, 2023
Potentially affected: 50 vehicles (per NHTSA)
Component: Seats — Critical Fasteners
Owners notified: August 22, 2023

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 23V475000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Prevost

Prevost X3-45 Commuter
- 2021
- 2023

All Prevost recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 23V475000.

Defect description

Prevost Car (US) Inc. (Prevost) is recalling certain 2021 and 2023 X3-45 Commuter buses. The bolt securing the passenger seat recline mechanism may loosen and disengage, resulting in an unsecured seat back.

Safety consequence

An unsecured seat back and integrated seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.

Manufacturer remedy

Prevost will inspect, add Loctite adhesive, and adequately tighten the seat recline mechanism bolts, as necessary, free of charge. Owner notification letters were mailed August 22, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-310.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Sources

Official NHTSA notice for recall 23V475000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.