NHTSA campaign 23V405000 · Manufacturer campaign 2023060009
Mercedes Benz Recall 23V-405: Software Error May Cause Loss of Drive Power
NHTSA recall 23V405000 (Manufacturer campaign 2023060009) was reported by Mercedes-Benz USA, LLC on June 5, 2023, with 8,281 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz AMG EQS, Mercedes Benz EQS 450, Mercedes Benz EQS 580 and more for model years 2022–2023. Owners were notified on July 19, 2023, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V405000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Mercedes Benz VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 23V405000 (also written 23V-405 or 23V405)
- Filed by
- Mercedes-Benz USA, LLC
- Manufacturer campaign number
- 2023060009
- Report received
- Potentially affected
- 8,281 vehicles (per NHTSA)
- Component
- Electrical System — Propulsion System
- Owners notified
Repair completion: 97.04% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 23V405000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 23V405000.
Defect description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
Safety consequence
A loss of drive power can increase the risk of a crash.
Manufacturer remedy
Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 23V405000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.