NHTSA campaign 23V404000 · Jayco campaign 9903586

Entegra and Jayco Recall 23V-404: Solar Panels May Detach

NHTSA recall 23V404000 (Jayco campaign 9903586) was reported by Jayco, Inc. on June 5, 2023, with 103 vehicles potentially affected (per NHTSA). NHTSA's record lists the Entegra Ethos, Entegra Ethos LI, Jayco Swift and more for the 2023 model year. Owners were notified on July 27, 2023, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V404000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
23V404000 (also written 23V-404 or 23V404)
Filed by
Jayco, Inc.
Jayco campaign number
9903586
Report received
Potentially affected
103 vehicles (per NHTSA)
Component
Equipment — Electrical — Accessory Generator — Solar Panel
Owners notified

Repair completion: 74.76% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 23V404000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Entegra

All Entegra recalls

Jayco

All Jayco recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 23V404000.

Defect description

Jayco, Inc. (Jayco) is recalling certain 2023 Jayco Swift, Swift LI, Entegra Ethos, and Ethos LI recreational vehicles. The solar panel may detach from the Pop-Up roof and become a road hazard.

Safety consequence

A detached solar panel increases the risk of a crash.

Manufacturer remedy

Dealers will install new brackets, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903586.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Sources

Official NHTSA notice for recall 23V404000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.