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NHTSA campaign 23V312000 · Volkswagen campaign 57J5/57J8

Volkswagen Recall 23V-312: Vehicle Doors May Open Unexpectedly

NHTSA recall 23V312000 (Volkswagen campaign 57J5/57J8) was reported by Volkswagen Group of America, Inc. on May 3, 2023, with 35,325 vehicles potentially affected (per NHTSA). NHTSA's record lists the Volkswagen ID.4 for model years 2021–2022. Owners were notified on September 13, 2023, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V312000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Volkswagen VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
23V312000 (also written 23V-312 or 23V312)
Filed by
Volkswagen Group of America, Inc.
Volkswagen campaign number
57J5/57J8
Report received
Potentially affected
35,325 vehicles (per NHTSA)
Component
Structure — Body — Door — Handle — Exterior
Owners notified

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 23V312000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Volkswagen

All Volkswagen recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 23V312000.

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.

Safety consequence

A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.

Manufacturer remedy

Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Sources

Official NHTSA notice for recall 23V312000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.