NHTSA campaign 23V298000 · Kia campaign SC270
Kia Recall 23V-298: Blank LCD Display/FMVSS 101 & 138
NHTSA recall 23V298000 (Kia campaign SC270) was reported by Kia America, Inc. on April 26, 2023, with 108,936 vehicles potentially affected (per NHTSA). NHTSA's record lists the Kia Niro, Kia Niro Phev, Kia Soul and more for the 2023 model year. Owners were notified on May 26, 2023, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V298000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Kia VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 23V298000 (also written 23V-298 or 23V298)
- Filed by
- Kia America, Inc.
- Kia campaign number
- SC270
- Report received
- Potentially affected
- 108,936 vehicles (per NHTSA)
- Component
- Electrical System — Instrument Cluster/Panel
- Owners notified
- Safety standard
- FMVSS 101
Repair completion: 91.87% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 23V298000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 23V298000.
Defect description
Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
Safety consequence
A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
Manufacturer remedy
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 23V298000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.