NHTSA campaign 23V117000
Demers Recall 23V-117: Rear Entry Step May Fail
NHTSA recall 23V117000 was reported by Braun Ambulances on February 23, 2023, with 64 vehicles potentially affected (per NHTSA). NHTSA's record lists the Demers MXP170E, Demers MX164E, Demers MX170E and more for model years 2020, 2022. Owners were notified on April 11, 2023, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V117000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 23V117000 (also written 23V-117 or 23V117)
- Filed by
- Braun Ambulances
- Report received
- Potentially affected
- 64 vehicles (per NHTSA)
- Component
- Structure — Body — Step/Ladder
- Owners notified
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 23V117000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 23V117000.
Defect description
Braun Ambulances (Braun) is recalling certain 2022 Demers ambulances, models MX164E, MX170E, MXP150E, MXP150Z, MXP153E, MXP170MLE, MXP170Z, and 2020, 2022 MXP170E. The rear step of the ambulance may fail under weight due to incorrect welding.
Safety consequence
A rear entry step that unexpectedly fails while in use increases the risk of injury to the user.
Manufacturer remedy
Braun will send a reinforcement plate to be installed on the rear step, free of charge. Owner notification letters were mailed April 11, 2023. Owners may contact Braun customer service at 1-877-344-9990.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 23V117000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.