NHTSA campaign 22V189000 · Manufacturer campaign 2022040010
Mercedes Benz Recall 22V-189: Steering Wheel Hands-Off Detection Software Error
NHTSA recall 22V189000 (Manufacturer campaign 2022040010) was reported by Mercedes-Benz USA, LLC on March 25, 2022, with 8,396 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz AMG E53, Mercedes Benz E 350, Mercedes Benz E 450 and more for model years 2021–2022. Owners were notified on May 9, 2022, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 22V189000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Mercedes Benz VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 22V189000 (also written 22V-189 or 22V189)
- Filed by
- Mercedes-Benz USA, LLC
- Manufacturer campaign number
- 2022040010
- Report received
- Potentially affected
- 8,396 vehicles (per NHTSA)
- Component
- Steering — Steering Wheel/Handle Bar
- Owners notified
Repair completion: 97.88% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 22V189000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Mercedes Benz
Mercedes Benz AMG CLS53
Mercedes Benz AMG E53
Mercedes Benz AMG E63 S
Mercedes Benz AMG EQS
Mercedes Benz AMG GT43
Mercedes Benz AMG GT53
Mercedes Benz AMG GT63 S
Mercedes Benz AMG SL55
Mercedes Benz AMG SL63
Mercedes Benz C 300
Mercedes Benz CLS 450
Mercedes Benz E 350
Mercedes Benz E 450
Mercedes Benz EQS 450
Mercedes Benz EQS 580
Mercedes Benz S 500 4Matic
Mercedes Benz S 580
Mercedes Benz S 580 4Matic
NHTSA's recall notice
As NHTSA's recall record states it for campaign 22V189000.
Defect description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
Safety consequence
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Manufacturer remedy
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 22V189000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.