NHTSA campaign 21V951000 · Prevost campaign SR21-12
Prevost Recall 21V-951: Front Ceiling Panel May Come Loose and Fall
NHTSA recall 21V951000 (Prevost campaign SR21-12) was reported by Prevost Car (US) Inc. on December 9, 2021, with 201 vehicles potentially affected (per NHTSA). NHTSA's record lists the Prevost X3 Coach and Prevost X3 COM for model years 2020–2022. Owners were notified on December 17, 2021, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 21V951000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 21V951000 (also written 21V-951 or 21V951)
- Filed by
- Prevost Car (US) Inc.
- Prevost campaign number
- SR21-12
- Report received
- Potentially affected
- 201 vehicles (per NHTSA)
- Component
- Structure — Interior Panels — Ceiling
- Owners notified
Repair completion: 27.86% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 21V951000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 21V951000.
Defect description
Prevost Car (US) Inc. (Prevost) is recalling certain 2020-2022 X3 Commuter and X3 Coach buses. The front ceiling panel may come loose and fall.
Safety consequence
A falling ceiling panel may distract the driver, increasing the risk of a crash, or strike a vehicle occupant, increasing the risk of injury.
Manufacturer remedy
Prevost Service Centers will reinforce the panel, free of charge. Owner notification letters were mailed December 17, 2021. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR21-12.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 21V951000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.