NHTSA campaign 21V934000 · Manufacturer campaign VS3HECKTRI
Daimler Vans USA, LLC Recall 21V-934: Bolt Fasteners on Rear Step Not Properly Tightened
NHTSA recall 21V934000 (Manufacturer campaign VS3HECKTRI) was reported by Daimler Vans USA, LLC on December 1, 2021, with 30 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz Sprinter 1500, Mercedes Benz Sprinter 2500, Mercedes Benz Sprinter 3500 and more for the 2021 model year. Owners were notified on February 11, 2022, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 21V934000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Mercedes Benz VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 21V934000 (also written 21V-934 or 21V934)
- Filed by
- Daimler Vans USA, LLC
- Manufacturer campaign number
- VS3HECKTRI
- Report received
- Potentially affected
- 30 vehicles (per NHTSA)
- Component
- Structure
- Owners notified
Repair completion: 90% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 21V934000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Mercedes Benz
Mercedes Benz Sprinter 1500
Mercedes Benz Sprinter 2500
Mercedes Benz Sprinter 3500
Mercedes Benz Sprinter 4500
NHTSA's recall notice
As NHTSA's recall record states it for campaign 21V934000.
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened.
Safety consequence
Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
Manufacturer remedy
Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge. Owners notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HECKTRI.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 21V934000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.