NHTSA campaign 21V638000 · Manufacturer campaign 2021080016
Mercedes Benz Recall 21V-638: Incorrect Front Passenger Air Bag Installed
NHTSA recall 21V638000 (Manufacturer campaign 2021080016) was reported by Mercedes-Benz USA, LLC on August 13, 2021, with 205 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz C250, Mercedes Benz C350, Mercedes Benz E 350 and more for model years 2011–2016. Owners were notified on September 10, 2021, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 21V638000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Mercedes Benz VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 21V638000 (also written 21V-638 or 21V638)
- Filed by
- Mercedes-Benz USA, LLC
- Manufacturer campaign number
- 2021080016
- Report received
- Potentially affected
- 205 vehicles (per NHTSA)
- Component
- Air Bags — Frontal
- Owners notified
Repair completion: 59.51% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 21V638000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 21V638000.
Defect description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Safety consequence
An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Manufacturer remedy
Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 21V638000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.