NHTSA campaign 21V557000

Heartland Recall 21V-557: Refrigerator Roof Vent Not Routed Properly

NHTSA recall 21V557000 was reported by Heartland Recreational Vehicles, LLC on July 22, 2021, with 649 vehicles potentially affected (per NHTSA). NHTSA's record lists the Heartland Mallard and Heartland North Trail for the 2021 model year. Owners were notified on August 31, 2021, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 21V557000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
21V557000 (also written 21V-557 or 21V557)
Filed by
Heartland Recreational Vehicles, LLC
Report received
Potentially affected
649 vehicles (per NHTSA)
Component
Equipment — Appliance — Refrigerator
Owners notified

Repair completion: 39.91% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 21V557000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Heartland

  • Heartland Mallard

  • Heartland North Trail

All Heartland recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 21V557000.

Defect description

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 North Trail and Mallard recreational trailers. The refrigerator roof vents were not routed properly during production.

Safety consequence

An improperly routed vent may allow the refrigerator to overheat, increasing the risk of a fire. Further, exhaust gas trapped inside the vehicle can cause carbon monoxide poisoning, increasing the risk of injury or death.

Manufacturer remedy

Dealers will inspect the roof vent, and repair the vent sleeve connection if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Heartland customer service at 1-877-262-8032.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Sources

Official NHTSA notice for recall 21V557000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.