NHTSA campaign 21V359000 · Manufacturer campaign VS3TURSCHA
Daimler Vans USA, LLC Recall 21V-359: Door Hinge Screws Not Tightened Properly
NHTSA recall 21V359000 (Manufacturer campaign VS3TURSCHA) was reported by Daimler Vans USA, LLC on May 17, 2021, with 2,016 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz Sprinter 1500, Mercedes Benz Sprinter 2500, Mercedes Benz Sprinter 3500 and more for the 2020 model year. Owners were notified on June 18, 2021, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 21V359000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Mercedes Benz VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 21V359000 (also written 21V-359 or 21V359)
- Filed by
- Daimler Vans USA, LLC
- Manufacturer campaign number
- VS3TURSCHA
- Report received
- Potentially affected
- 2,016 vehicles (per NHTSA)
- Component
- Structure — Body — Door — Hinge and Attachments
- Owners notified
Repair completion: 94.54% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 21V359000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Mercedes Benz
Mercedes Benz Sprinter 1500
Mercedes Benz Sprinter 2500
Mercedes Benz Sprinter 3500
Mercedes Benz Sprinter 4500
NHTSA's recall notice
As NHTSA's recall record states it for campaign 21V359000.
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly.
Safety consequence
Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.
Manufacturer remedy
Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 21V359000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.