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NHTSA campaign 21V354000 · Manufacturer campaign 2021050012

Mercedes Benz Recall 21V-354: Rearview Camera Image May Not Display/FMVSS 111

NHTSA recall 21V354000 (Manufacturer campaign 2021050012) was reported by Mercedes-Benz USA, LLC on May 14, 2021, with 343,191 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz A 220, Mercedes Benz AMG A35, Mercedes Benz AMG CLA35 and more for model years 2019–2021. Owners were notified on June 28, 2021, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 21V354000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Mercedes Benz VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
21V354000 (also written 21V-354 or 21V354)
Filed by
Mercedes-Benz USA, LLC
Manufacturer campaign number
2021050012
Report received
Potentially affected
343,191 vehicles (per NHTSA)
Component
Back Over Prevention — Sensing System — Camera
Owners notified
Safety standard
FMVSS 111

Repair completion: 96.54% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 21V354000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Mercedes Benz

  • Mercedes Benz A 220

  • Mercedes Benz AMG A35

  • Mercedes Benz AMG CLA35

  • Mercedes Benz AMG CLA45

  • Mercedes Benz AMG CLS53

  • Mercedes Benz AMG E53

  • Mercedes Benz AMG E63 S

  • Mercedes Benz AMG GLA 35

  • Mercedes Benz AMG GLA45

  • Mercedes Benz AMG GLB35

  • Mercedes Benz AMG GLC43

  • Mercedes Benz AMG GLC63

  • Mercedes Benz AMG GLE53

  • Mercedes Benz AMG GLE63 S

  • Mercedes Benz AMG GLS63

  • Mercedes Benz AMG GT43

  • Mercedes Benz AMG GT53

  • Mercedes Benz AMG GT63

  • Mercedes Benz AMG GT63 S

  • Mercedes Benz CLA 250

  • Mercedes Benz CLS 450

  • Mercedes Benz E 350

  • Mercedes Benz E 450

  • Mercedes Benz GLA 250

  • Mercedes Benz GLB 250

  • Mercedes Benz GLC 300

  • Mercedes Benz GLC 350 E

  • Mercedes Benz GLE 350

  • Mercedes Benz GLE 450

  • Mercedes Benz GLE 580

  • Mercedes Benz GLS450

  • Mercedes Benz GLS580

  • Mercedes Benz GLS 580 4Matic

  • Mercedes Benz Maybach GLS600

All Mercedes Benz recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 21V354000.

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety consequence

A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Manufacturer remedy

The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 21V354000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.