NHTSA campaign 21V038000 · Volkswagen campaign 72L6
Volkswagen Recall 21V-038: Bolts May Be Missing From Front Seat Tracks
NHTSA recall 21V038000 (Volkswagen campaign 72L6) was reported by Volkswagen Group of America, Inc. on February 1, 2021, with 57 vehicles potentially affected (per NHTSA). NHTSA's record lists the Volkswagen Jetta and Volkswagen Tiguan for the 2021 model year. Owners were notified on February 18, 2021, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 21V038000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Volkswagen VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 21V038000 (also written 21V-038 or 21V038)
- Filed by
- Volkswagen Group of America, Inc.
- Volkswagen campaign number
- 72L6
- Report received
- Potentially affected
- 57 vehicles (per NHTSA)
- Component
- Seats
- Owners notified
- Safety standard
- FMVSS 202
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 21V038000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Volkswagen
All Volkswagen recallsNHTSA's recall notice
As NHTSA's recall record states it for campaign 21V038000.
Defect description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.
Safety consequence
The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.
Manufacturer remedy
Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 21V038000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.