NHTSA campaign 20V766000 · Subaru campaign WRH-20
Subaru Recall 20V-766: Rearview Camera may Shut Down/FMVSS 111
NHTSA recall 20V766000 (Subaru campaign WRH-20) was reported by Subaru of America, Inc. on December 10, 2020, with 7,741 vehicles potentially affected (per NHTSA). NHTSA's record lists the Subaru Legacy and Subaru Outback for the 2020 model year. Owners were notified on January 22, 2021, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V766000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Subaru VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 20V766000 (also written 20V-766 or 20V766)
- Filed by
- Subaru of America, Inc.
- Subaru campaign number
- WRH-20
- Report received
- Potentially affected
- 7,741 vehicles (per NHTSA)
- Component
- Back Over Prevention — Display Function
- Owners notified
- Safety standard
- FMVSS 111
Repair completion: 99.26% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 20V766000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Subaru
All Subaru recallsNHTSA's recall notice
As NHTSA's recall record states it for campaign 20V766000.
Defect description
Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety consequence
The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
Manufacturer remedy
Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 20V766000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.