NHTSA campaign 20V724000 · Volkswagen campaign 69BH
Volkswagen Recall 20V-724: Front Seat Belt Webbing May Tear in a Crash
- Recall influenced by NHTSA's Office of Defects Investigation
NHTSA recall 20V724000 (Volkswagen campaign 69BH) was reported by Volkswagen Group of America, Inc. on November 20, 2020, with 10,835 vehicles potentially affected (per NHTSA). NHTSA's record lists the Volkswagen Tiguan for the 2018 model year. Owners were notified on April 13, 2021, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V724000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Volkswagen VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 20V724000 (also written 20V-724 or 20V724)
- Filed by
- Volkswagen Group of America, Inc.
- Volkswagen campaign number
- 69BH
- Report received
- Potentially affected
- 10,835 vehicles (per NHTSA)
- Component
- Seat Belts — Front — Webbing
- Owners notified
Repair completion: 88.54% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 20V724000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Volkswagen
Volkswagen Tiguan
NHTSA's recall notice
As NHTSA's recall record states it for campaign 20V724000.
Defect description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan LWB vehicles. In the event of a crash, one or both of the front seat belt's webbing may tear.
Safety consequence
A torn seat belt may not adequately restrain the seat occupant during a crash, increasing their risk of injury.
Manufacturer remedy
Volkswagen will notify owners, and dealers will inspect the front seat belts and replace them as necessary, free of charge. The recall began April 13, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69BH.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 20V724000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.