NHTSA campaign 20V715000 · Keystone campaign 20-391
Keystone Recall 20V-715: Frame may Buckle and Fail
NHTSA recall 20V715000 (Keystone campaign 20-391) was reported by Keystone RV Company on November 18, 2020, with 1,296 vehicles potentially affected (per NHTSA). NHTSA's record lists the Keystone Outback for model years 2019–2021. Owners were notified on December 15, 2020, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V715000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 20V715000 (also written 20V-715 or 20V715)
- Filed by
- Keystone RV Company
- Keystone campaign number
- 20-391
- Report received
- Potentially affected
- 1,296 vehicles (per NHTSA)
- Component
- Structure — Frame and Members
- Owners notified
Repair completion: 70.38% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 20V715000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Keystone
All Keystone recallsNHTSA's recall notice
As NHTSA's recall record states it for campaign 20V715000.
Defect description
Keystone RV Company (Keystone) is recalling certain 2019-2021 Outback 335CG and 340BH recreational trailers. A section of the frame rail may have inadequate support where the draw bar is attached, allowing the frame rail to buckle.
Safety consequence
A buckled frame may fail and increase the risk of a crash.
Manufacturer remedy
Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. The recall began December 15, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-391.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 20V715000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.