NHTSA campaign 20V578000 · Manufacturer campaign SB 490

MCI Recall 20V-578: Seat Belt ELR/ALR functional issue/FMVSS 208; 209

NHTSA recall 20V578000 (Manufacturer campaign SB 490) was reported by Motor Coach Industries on September 23, 2020, with 56 vehicles potentially affected (per NHTSA). NHTSA's record lists the MCI D45CRTLE for model years 2019–2020. Owners were notified on November 6, 2020, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V578000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign: 20V578000 (also written 20V-578 or 20V578)
Filed by: Motor Coach Industries
Manufacturer campaign number: SB 490
Report received: September 23, 2020
Potentially affected: 56 vehicles (per NHTSA)
Component: Seat Belts
Owners notified: November 6, 2020
Safety standard: FMVSS 208

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 20V578000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

MCI

MCI D45CRTLE
- 2019, 2020

All MCI recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 20V578000.

Defect description

Motor Coach Industries (MCI) is recalling certain 2019 D45CRT-LE coaches. The seat belt retractors installed in the last row of the passenger seats may not function properly, preventing them from being used. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."

Safety consequence

The inability to use the seat belts could increase the risk of injury in the event of a collision.

Manufacturer remedy

MCI will notify owners, and the seat belt manufacturer will modify the seat belt installation for the last row of seats, free of charge. The recall began November 6, 2020. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 490.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 20V578000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.