NHTSA campaign 20V521000
Heartland Recall 20V-521: Front Landing Legs may Buckle
NHTSA recall 20V521000 was reported by Heartland Recreational Vehicles, LLC on August 28, 2020, with 1,409 vehicles potentially affected (per NHTSA). NHTSA's record lists the Heartland Cyclone, Heartland Bighorn Traveler and Heartland Elkridge for model years 2019–2021. Owners were notified on October 9, 2020, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V521000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 20V521000 (also written 20V-521 or 20V521)
- Filed by
- Heartland Recreational Vehicles, LLC
- Report received
- Potentially affected
- 1,409 vehicles (per NHTSA)
- Component
- Equipment — Recreational Vehicle/Trailer
- Owners notified
Repair completion: 39.67% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 20V521000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 20V521000.
Defect description
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2021 Cyclone and 2020-2021 Bighorn Traveler, and Elkridge recreational trailers. Due to insufficient bracing, the front landing legs may buckle and collapse while the trailer is parked.
Safety consequence
If the landing legs buckle, the trailer will drop unexpectedly, increasing the risk of property damage, personal injury or death.
Manufacturer remedy
Heartland will notify owners, and dealers will install a jack bracket to reinforce the landing legs, free of charge. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 20V521000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.