NHTSA campaign 20V366000 · Ford campaign 20C12
Ford and Lincoln Recall 20V-366: Middle Row Seat Headrest May Be Improperly Welded
NHTSA recall 20V366000 (Ford campaign 20C12) was reported by Ford Motor Company on June 23, 2020, with 2,620 vehicles potentially affected (per NHTSA). NHTSA's record lists the Ford Expedition and Lincoln Navigator for the 2020 model year. Owners were notified on July 8, 2020, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V366000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 20V366000 (also written 20V-366 or 20V366)
- Filed by
- Ford Motor Company
- Ford campaign number
- 20C12
- Report received
- Potentially affected
- 2,620 vehicles (per NHTSA)
- Component
- Seats — Mid/Rear Assembly
- Owners notified
- Safety standard
- FMVSS 202
Repair completion: 94.47% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 20V366000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Ford
Ford Expedition
Lincoln
Lincoln Navigator
NHTSA's recall notice
As NHTSA's recall record states it for campaign 20V366000.
Defect description
Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles. The attachment bracket for the driver's side second-row seat headrest may not have been sufficiently welded to the seat frame. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Safety consequence
An improperly welded headrest bracket may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Manufacturer remedy
Ford will notify owners, and dealers will inspect the seat structure and replace it as needed, free of charge. This recall began July 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C12.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 20V366000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.