try.vin
Log in

NHTSA campaign 20V354000 · Nova Bus campaign CR4916E

Nova Bus Recall 20V-354: Rear Passenger Door May not Re-open if Obstructed

NHTSA recall 20V354000 (Nova Bus campaign CR4916E) was reported by Nova Bus on June 15, 2020, with 55 vehicles potentially affected (per NHTSA). NHTSA's record lists the Nova Bus LFS for model years 2016–2019. Owners were notified on July 9, 2020, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V354000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
20V354000 (also written 20V-354 or 20V354)
Filed by
Nova Bus
Nova Bus campaign number
CR4916E
Report received
Potentially affected
55 vehicles (per NHTSA)
Component
Electrical System — Software
Owners notified

Repair completion: 41.82% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 20V354000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Nova Bus

All Nova Bus recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 20V354000.

Defect description

Nova Bus (Nova) is recalling certain 2016-2019 LFS buses. The safety mechanism that automatically re-opens the pneumatic rear passenger door in case of an obstruction may be inactive under certain conditions, allowing the doors to continue to close.

Safety consequence

The rear doors may continue to close while an occupant is in the doorway, increasing the risk of an injury.

Manufacturer remedy

Nova will notify owners and will update the software for the safety mechanism, free of charge. The recall began July 9, 2020. Owners may contact Nova customer service at 1-800-350-6682.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 20V354000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.