NHTSA campaign 20V338000 · Manufacturer campaign 9901508
Highland Ridge FW and Highland Ridge TT Recall 20V-338: Frameless Window Glass Panels May Detach
NHTSA recall 20V338000 (Manufacturer campaign 9901508) was reported by Highland Ridge RV on June 9, 2020, with 80 vehicles potentially affected (per NHTSA). NHTSA's record lists the Highland Ridge FW Silverstar, Highland Ridge TT Mesa Ridge and Highland Ridge TT Open Range for the 2020 model year. Owners were notified on June 15, 2020, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V338000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 20V338000 (also written 20V-338 or 20V338)
- Filed by
- Highland Ridge RV
- Manufacturer campaign number
- 9901508
- Report received
- Potentially affected
- 80 vehicles (per NHTSA)
- Component
- Visibility — Glass, Side/Rear
- Owners notified
Repair completion: 70% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 20V338000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Highland Ridge FW
Highland Ridge FW Silverstar
Highland Ridge TT
All Highland Ridge TT recallsNHTSA's recall notice
As NHTSA's recall record states it for campaign 20V338000.
Defect description
Highland Ridge RV (Highland Ridge) is recalling certain 2020 Ridge, Open Range, and Silverstar recreational trailers. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
Safety consequence
If the window glass detaches while the trailer is moving it could become a projectile, increasing the risk of a crash.
Manufacturer remedy
Highland RV will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Highland RV customer service at 1-260-768-7771. Highland RV's number for this recall is 9901508.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 20V338000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.