NHTSA campaign 20V328000 · Manufacturer campaign 2020070004
Mercedes Benz Recall 20V-328: Left Rear Seat Back Electric Latch May Fail
NHTSA recall 20V328000 (Manufacturer campaign 2020070004) was reported by Mercedes-Benz USA, LLC. on June 5, 2020, with 1,352 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz AMG E63 S, Mercedes Benz AMG GLC43, Mercedes Benz AMG GLC63 and more for the 2020 model year. Owners were notified on August 17, 2020, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V328000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Mercedes Benz VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 20V328000 (also written 20V-328 or 20V328)
- Filed by
- Mercedes-Benz USA, LLC.
- Manufacturer campaign number
- 2020070004
- Report received
- Potentially affected
- 1,352 vehicles (per NHTSA)
- Component
- Seats — Mid/Rear Assembly
- Owners notified
Repair completion: 98% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 20V328000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 20V328000.
Defect description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 E450, AMG E63S, GLC300, AMG GLC43, AMG GLC63, AMG GT53, and AMG GT63 vehicles equipped with rear seatbacks that can be electrically unlatched. The left-rear seatback latch may not be strong enough to withstand certain loads. If cargo were to strike the left-rear seatback, the latch may fail.
Safety consequence
In the event of a crash, if the left-rear seatback latch fails, it can increase the risk of injury.
Manufacturer remedy
MBUSA will notify owners, and dealers will replace the left-rear seatback latch, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070004.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 20V328000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.