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NHTSA campaign 20V308000 · Thor campaign RC000190

Thor and Thor Motor Coach Recall 20V-308: Incorrect Auto-P Information in Owner's Manual

NHTSA recall 20V308000 (Thor campaign RC000190) was reported by Thor Motor Coach on May 27, 2020, with 566 vehicles potentially affected (per NHTSA). NHTSA's record lists the Thor Daybreak, Thor Motor Coach Chateau, Thor Motor Coach Chateau Citation and more for the 2020 model year. Owners were notified on June 25, 2020, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V308000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
20V308000 (also written 20V-308 or 20V308)
Filed by
Thor Motor Coach
Thor campaign number
RC000190
Report received
Potentially affected
566 vehicles (per NHTSA)
Component
Power Train — Automatic Transmission
Owners notified

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 20V308000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Thor

All Thor recalls

Thor Motor Coach

  • Thor Motor Coach Chateau

  • Thor Motor Coach Chateau Citation

  • Thor Motor Coach Compass

  • Thor Motor Coach Daybreak

  • Thor Motor Coach Delano

  • Thor Motor Coach Four Winds

  • Thor Motor Coach Four Winds Siesta

  • Thor Motor Coach Freedom Elite

  • Thor Motor Coach Gemini

  • Thor Motor Coach Quantum

  • Thor Motor Coach Siesta

  • Thor Motor Coach Synergy

  • Thor Motor Coach Tiburon

All Thor Motor Coach recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 20V308000.

Defect description

Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes-Benz Sprinter chassis [platform 907 (VS30)] equipped with automatic transmissions. The owner's manual does not correctly specify the certain conditions under which the automatic parking function (Auto-P) operates.

Safety consequence

If a customer were to rely on the Auto-P function as described in the Operator's Manual, the possibility of a vehicle rollaway or unintended vehicle movement cannot be ruled out which could increase the risk of a crash.

Manufacturer remedy

TMC will notify owners, and a Mercedes Benz dealer will supplement the Operator's Manual with a correct description of the Auto-P function equipped in the vehicle. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000190.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 20V308000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.