NHTSA campaign 20V298000 · Manufacturer campaign 2020060011

Mercedes Benz Recall 20V-298: Incorrect Replacement Passenger Air Bag Installed

NHTSA recall 20V298000 (Manufacturer campaign 2020060011) was reported by Mercedes-Benz USA, LLC. on May 22, 2020, with 640 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz AMG C63, Mercedes Benz C250, Mercedes Benz C 300 and more for the 2012 model year. Owners were notified on July 10, 2020, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V298000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Mercedes Benz VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
20V298000 (also written 20V-298 or 20V298)
Filed by
Mercedes-Benz USA, LLC.
Manufacturer campaign number
2020060011
Report received
Potentially affected
640 vehicles (per NHTSA)
Component
Air Bags — Frontal — Passenger Side — Inflator Module
Owners notified

Repair completion: 88.44% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 20V298000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Mercedes Benz

  • Mercedes Benz AMG C63

  • Mercedes Benz C250

  • Mercedes Benz C 300

  • Mercedes Benz C350

All Mercedes Benz recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 20V298000.

Defect description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012 C250, C250 Coupe, C300, C350, C350 Coupe, C63 AMG, and C63 AMG Coupe vehicles equipped with a front passenger air bag assembly replaced under a prior recall. An incorrect replacement front passenger air bag may have been installed.

Safety consequence

An incorrect passenger air bag may not provide adequate protection, increasing the risk of injury in the event of a crash.

Manufacturer remedy

MBUSA will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060011.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 20V298000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.