NHTSA campaign 20V208000 · Manufacturer campaign W25

Jeep and Ram Recall 20V-208: Windshield Wipers May Not Operate Properly

NHTSA recall 20V208000 (Manufacturer campaign W25) was reported by Chrysler (FCA US LLC) on April 9, 2020, with 425,599 vehicles potentially affected (per NHTSA). NHTSA's record lists the Jeep Compass and Ram 1500 for model years 2019–2020. Owners were notified on April 27, 2020, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V208000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
20V208000 (also written 20V-208 or 20V208)
Filed by
Chrysler (FCA US LLC)
Manufacturer campaign number
W25
Report received
Potentially affected
425,599 vehicles (per NHTSA)
Component
Visibility — Windshield Wiper/Washer — Linkages
Owners notified

Repair completion: 93.05% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 20V208000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

NHTSA's recall notice

As NHTSA's recall record states it for campaign 20V208000.

Defect description

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.

Safety consequence

Reduced visibility increases the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 20V208000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.