NHTSA campaign 20V172000 · Manufacturer campaign 2020060013
Mercedes Benz Recall 20V-172: Rear Crossmember May Detach
NHTSA recall 20V172000 (Manufacturer campaign 2020060013) was reported by Mercedes-Benz USA, LLC. on March 20, 2020, with 224 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz GLE 350, Mercedes Benz GLE 450 and Mercedes Benz GLS450 for the 2020 model year. Owners were notified on July 17, 2020, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V172000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Mercedes Benz VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 20V172000 (also written 20V-172 or 20V172)
- Filed by
- Mercedes-Benz USA, LLC.
- Manufacturer campaign number
- 2020060013
- Report received
- Potentially affected
- 224 vehicles (per NHTSA)
- Component
- Structure — Frame and Members
- Owners notified
Repair completion: 93.3% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 20V172000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Mercedes Benz
All Mercedes Benz recallsNHTSA's recall notice
As NHTSA's recall record states it for campaign 20V172000.
Defect description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE450 AND GLS450 vehicles. The seams on the rear crossmember may have been insufficiently welded. This may allow cracks to form when towing, possibly causing the rear crossmember to detach from the vehicle.
Safety consequence
If the rear crossmember detaches from the vehicle, it can become a road hazard and increase the risk of a crash.
Manufacturer remedy
MBUSA will notify owners, and dealers will replace the rear crossmember, free of charge. The recall began July 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060013.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 20V172000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.