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NHTSA campaign 20V089000 · Manufacturer campaign 2020030019

Mercedes Benz Recall 20V-089: Interior Switches May Not Illuminate/FMVSS 101

NHTSA recall 20V089000 (Manufacturer campaign 2020030019) was reported by Mercedes-Benz USA, LLC. on February 14, 2020, with 2,101 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz GLE 350, Mercedes Benz GLE 450, Mercedes Benz GLS450 and more for model years 2020–2021. Owners were notified on March 31, 2020, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V089000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Mercedes Benz VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
20V089000 (also written 20V-089 or 20V089)
Filed by
Mercedes-Benz USA, LLC.
Manufacturer campaign number
2020030019
Report received
Potentially affected
2,101 vehicles (per NHTSA)
Component
Electrical System — Instrument Cluster/Panel
Owners notified
Safety standard
FMVSS 101

Repair completion: 94.67% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 20V089000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Mercedes Benz

  • Mercedes Benz AMG CLA35

  • Mercedes Benz AMG GLE53

  • Mercedes Benz AMG GLE63 S

  • Mercedes Benz AMG GLS63

  • Mercedes Benz CLA 250

  • Mercedes Benz GLE 350

  • Mercedes Benz GLE 450

  • Mercedes Benz GLS450

  • Mercedes Benz GLS580

  • Mercedes Benz GLS 580 4Matic

  • Mercedes Benz Maybach GLS600

All Mercedes Benz recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 20V089000.

Defect description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Safety consequence

If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.

Manufacturer remedy

MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 20V089000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.