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NHTSA campaign 20V068000 · Manufacturer campaign 2020030016

Mercedes Benz Recall 20V-068: Inaccurate Vehicle Location for Emergency Services

NHTSA recall 20V068000 (Manufacturer campaign 2020030016) was reported by Mercedes-Benz USA, LLC. on February 7, 2020, with 239 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz AMG C43, Mercedes Benz AMG C63 S, Mercedes Benz AMG CLS53 and more for the 2020 model year. Owners were notified on April 14, 2020, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V068000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Mercedes Benz VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
20V068000 (also written 20V-068 or 20V068)
Filed by
Mercedes-Benz USA, LLC.
Manufacturer campaign number
2020030016
Report received
Potentially affected
239 vehicles (per NHTSA)
Component
Communication
Owners notified

Repair completion: 97.91% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 20V068000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Mercedes Benz

  • Mercedes Benz AMG C43

  • Mercedes Benz AMG C63 S

  • Mercedes Benz AMG CLS53

  • Mercedes Benz AMG E53

  • Mercedes Benz AMG GLC63

  • Mercedes Benz AMG GT63

  • Mercedes Benz AMG GT63 S

  • Mercedes Benz C 300

  • Mercedes Benz E 350

  • Mercedes Benz E 450

  • Mercedes Benz GLC 300

All Mercedes Benz recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 20V068000.

Defect description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4-Door 4MATIC, and AMG GT63S 4-Door 4MATIC vehicles. An electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.

Safety consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Manufacturer remedy

MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 20V068000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.