NHTSA campaign 20V025000 · Isuzu campaign V2001
Isuzu Technical Center of America, Inc. Recall 20V-025: Seat Belt May Not Restrain Occupants
NHTSA recall 20V025000 (Isuzu campaign V2001) was reported by Isuzu Technical Center of America, Inc. on January 17, 2020, with 1,138 vehicles potentially affected (per NHTSA). NHTSA's record lists the Chevrolet 4500HD, Isuzu NPR HD, Chevrolet 4500XD and more for model years 2019–2020. Owners were notified on February 20, 2020, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V025000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 20V025000 (also written 20V-025 or 20V025)
- Filed by
- Isuzu Technical Center of America, Inc.
- Isuzu campaign number
- V2001
- Report received
- Potentially affected
- 1,138 vehicles (per NHTSA)
- Component
- Seat Belts — Front — Webbing
- Owners notified
Repair completion: 68.63% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 20V025000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 20V025000.
Defect description
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.
Safety consequence
In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.
Manufacturer remedy
Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V2001.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 20V025000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.