NHTSA campaign 19V924000 · Manufacturer campaign SB 477
MCI Recall 19V-924: Tag Axle May Become Misaligned
NHTSA recall 19V924000 (Manufacturer campaign SB 477) was reported by Motor Coach Industries on December 27, 2019, with 276 vehicles potentially affected (per NHTSA). NHTSA's record lists the MCI D4500 and MCI D4505 for model years 2018–2020. Owners were notified on February 19, 2020, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 19V924000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 19V924000 (also written 19V-924 or 19V924)
- Filed by
- Motor Coach Industries
- Manufacturer campaign number
- SB 477
- Report received
- Potentially affected
- 276 vehicles (per NHTSA)
- Component
- Suspension — Rear — Axle — Non-Powered Axle Assembly
- Owners notified
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 19V924000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 19V924000.
Defect description
Motor Coach Industries (MCI) is recalling certain 2018-2020 D4505 and D4500 coaches equipped with an optional steerable tag axle. The tag axle mounting block clamps that retain the tie rod to obtain the forward steer orientation may slip, resulting in the tag axle being out of alignment.
Safety consequence
If the tag axle becomes misaligned with the front of the vehicle, the rear of the vehicle may strike other vehicles or pedestrians, increasing the risk of a crash or injury.
Manufacturer remedy
MCI will notify owners, and dealers will replace the block clamps and retorque the fasteners, free of charge. The recall began February 19, 2020. Owners may contact MCI customer service at 1-800-241-2947.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 19V924000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.