NHTSA campaign 19V824000 · Manufacturer campaign 05-1115
Glaval Bus Recall 19V-824: Roof Hatch External Handle May Break/FMVSS 217
NHTSA recall 19V824000 (Manufacturer campaign 05-1115) was reported by Forest River, Inc. on November 18, 2019, with 356 vehicles potentially affected (per NHTSA). NHTSA's record lists the Glaval Bus Apollo, Glaval Bus Commute, Glaval Bus Concorde II and more for model years 2018–2019. Owners were notified on December 10, 2019, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 19V824000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 19V824000 (also written 19V-824 or 19V824)
- Filed by
- Forest River, Inc.
- Manufacturer campaign number
- 05-1115
- Report received
- Potentially affected
- 356 vehicles (per NHTSA)
- Component
- Structure — Emergency — Escape/Egress/Exit
- Owners notified
- Safety standard
- FMVSS 217
Repair completion: 28.09% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 19V824000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Glaval Bus
Glaval Bus Apollo
Glaval Bus Commute
Glaval Bus Concorde II
Glaval Bus Entourage
Glaval Bus Legacy
Glaval Bus Primetime
Glaval Bus Titan
Glaval Bus Titan II Low Floor
Glaval Bus Universal
NHTSA's recall notice
As NHTSA's recall record states it for campaign 19V824000.
Defect description
Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Safety consequence
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
Manufacturer remedy
Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 19V824000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.