NHTSA campaign 19V822000 · Manufacturer campaign 2019110014

Mercedes Benz Recall 19V-822: Loss of Electric Power Steering Assist

NHTSA recall 19V822000 (Manufacturer campaign 2019110014) was reported by Mercedes-Benz USA, LLC. on November 18, 2019, with 3 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz GLC 300 for the 2019 model year. Owners were notified on December 20, 2019, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 19V822000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Mercedes Benz VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
19V822000 (also written 19V-822 or 19V822)
Filed by
Mercedes-Benz USA, LLC.
Manufacturer campaign number
2019110014
Report received
Potentially affected
3 vehicles (per NHTSA)
Component
Steering — Electric Power Assist System
Owners notified

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 19V822000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Mercedes Benz

  • Mercedes Benz GLC 300

    • 2019 · Vehicles built November 23, 2018 – December 4, 2018 (per NHTSA)
All Mercedes Benz recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 19V822000.

Defect description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLC300 and GLC300 4MATIC vehicles. The electrical connection between the power steering electric motor and the control unit may fail, resulting in the loss of electric power steering assist.

Safety consequence

A loss of power steering assist would require a greater steering effort to control the vehicle, increasing the risk of a crash.

Manufacturer remedy

MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began December 20, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019110014.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 19V822000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.