NHTSA campaign 19V788000 · Manufacturer campaign 2020020017
Mercedes Benz Recall 19V-788: System Interprets Seat Belts as being Unlatched
NHTSA recall 19V788000 (Manufacturer campaign 2020020017) was reported by Mercedes-Benz USA, LLC. on November 1, 2019, with 29,720 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz AMG E63 S, Mercedes Benz AMG GLC63 S, Mercedes Benz E 300 and more for model years 2018–2019. Owners were notified on March 13, 2020, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 19V788000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Mercedes Benz VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 19V788000 (also written 19V-788 or 19V788)
- Filed by
- Mercedes-Benz USA, LLC.
- Manufacturer campaign number
- 2020020017
- Report received
- Potentially affected
- 29,720 vehicles (per NHTSA)
- Component
- Seat Belts
- Owners notified
Repair completion: 90.75% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 19V788000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Mercedes Benz
Mercedes Benz AMG CLS53
- 2019 · Vehicles built June 2, 2018 – October 31, 2018 (per NHTSA)
Mercedes Benz AMG E53
- 2019 · Vehicles built June 2, 2018 – October 31, 2018 (per NHTSA)
Mercedes Benz AMG E63 S
Mercedes Benz AMG GLC43
- 2019 · Vehicles built June 2, 2018 – October 31, 2018 (per NHTSA)
Mercedes Benz AMG GLC63
- 2019 · Vehicles built June 2, 2018 – October 31, 2018 (per NHTSA)
Mercedes Benz AMG GLC63 S
Mercedes Benz AMG GT63
- 2019 · Vehicles built June 2, 2018 – October 31, 2018 (per NHTSA)
Mercedes Benz CLS 450
- 2019 · Vehicles built June 2, 2018 – October 31, 2018 (per NHTSA)
Mercedes Benz E43 AMG
- 2018 · Vehicles built June 2, 2018 – October 31, 2018 (per NHTSA)
Mercedes Benz E 300
Mercedes Benz E 400
- 2018 · Vehicles built June 2, 2018 – October 31, 2018 (per NHTSA)
Mercedes Benz E 450
- 2019 · Vehicles built June 2, 2018 – October 31, 2018 (per NHTSA)
Mercedes Benz G63
- 2019 · Vehicles built June 2, 2018 – October 31, 2018 (per NHTSA)
Mercedes Benz G 550
- 2019 · Vehicles built June 2, 2018 – October 31, 2018 (per NHTSA)
Mercedes Benz GLC 300
- 2019 · Vehicles built June 2, 2018 – October 31, 2018 (per NHTSA)
Mercedes Benz GLC 350 E
- 2019 · Vehicles built June 2, 2018 – October 31, 2018 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 19V788000.
Defect description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Coupe 4MATIC, G550 4MATIC, G63 AMG, GLC300 Coupe 4MATIC, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG Coupe 4MATIC, GLC43 AMG 4MATIC, GLC63 AMG 4MATIC, GT63 AMG four-door 4MATIC, and GT63S AMG four-door 4MATIC vehicles. Although correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric PRE-SAFE®-function and the pretensioner to be deactivated.
Safety consequence
The electric PRE-SAFE®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.
Manufacturer remedy
MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020017.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 19V788000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.