NHTSA campaign 19V777000 · Prevost campaign SR19-42
Prevost Recall 19V-777: Missing Potentiometer Component
NHTSA recall 19V777000 (Prevost campaign SR19-42) was reported by Prevost Cars, Inc. on October 29, 2019, with 110 vehicles potentially affected (per NHTSA). NHTSA's record lists the Prevost H3-45 and Prevost X3-45 for the 2020 model year. Owners were notified on November 28, 2019, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 19V777000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 19V777000 (also written 19V-777 or 19V777)
- Filed by
- Prevost Cars, Inc.
- Prevost campaign number
- SR19-42
- Report received
- Potentially affected
- 110 vehicles (per NHTSA)
- Component
- Electrical System — Instrument Cluster/Panel
- Owners notified
- Safety standard
- FMVSS 101
Repair completion: 64.55% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 19V777000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Prevost
Prevost H3-45
- 2020 · Vehicles built June 13, 2019 – September 27, 2019 (per NHTSA)
Prevost X3-45
- 2020 · Vehicles built June 13, 2019 – September 27, 2019 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 19V777000.
Defect description
Prevost Cars, Inc. (Prevost) is recalling certain 2020 X3-45 VIP, X3-45 VIP Entertainer, X3-45 Passenger, H3-45 VIP, and H3-45 Passenger coaches. Due to a missing component, the driver may not be able to adjust the brightness of the dash illumination for the controls and indicators, allowing only the highest level of brightness. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Safety consequence
During night time vehicle operation, highest level of dash brightness may reduce the driver's visibility, increasing the risk of a crash.
Manufacturer remedy
Prevost will notify owners, and dealers will install the missing potentiometer component and required wiring to adjust the brightness of the dash's illumination, free of charge. The recall began November 28, 2019. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR19-42.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 19V777000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.