NHTSA campaign 19V714000 · Thor Motor Coach campaign RC000176
Thor Motor Coach Recall 19V-714: Incorrect Information on OCCC/FMVSS 120
NHTSA recall 19V714000 (Thor Motor Coach campaign RC000176) was reported by Thor Motor Coach on October 8, 2019, with 101 vehicles potentially affected (per NHTSA). NHTSA's record lists the Thor Motor Coach Citation, Thor Motor Coach Siesta, Thor Motor Coach Chateau and more for model years 2014–2020. Owners were notified on November 21, 2019, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 19V714000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 19V714000 (also written 19V-714 or 19V714)
- Filed by
- Thor Motor Coach
- Thor Motor Coach campaign number
- RC000176
- Report received
- Potentially affected
- 101 vehicles (per NHTSA)
- Component
- Equipment — Other — Labels
- Owners notified
- Safety standard
- FMVSS 120
Repair completion: 96.04% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 19V714000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Thor Motor Coach
Thor Motor Coach Axis
- 2015 · Vehicles built April 23, 2014 – June 23, 2014 (per NHTSA)
Thor Motor Coach Chateau
Thor Motor Coach Citation
- 2015 · Vehicles built January 8, 2015 – January 8, 2015 (per NHTSA)
- 2016 · Vehicles built June 3, 2015 – March 2, 2016 (per NHTSA)
- 2017 · Vehicles built December 9, 2016 – December 9, 2016 (per NHTSA)
- 2018 · Vehicles built June 8, 2017 – June 8, 2017 (per NHTSA)
- 2019 · Vehicles built December 20, 2018 – December 20, 2018 (per NHTSA)
- 2020 · Vehicles built June 4, 2019 – June 5, 2020 (per NHTSA)
Thor Motor Coach Four Winds
Thor Motor Coach Quantum
Thor Motor Coach Siesta
- 2015 · Vehicles built August 14, 2014 – August 14, 2014 (per NHTSA)
- 2016 · Vehicles built February 3, 2015 – March 7, 2016 (per NHTSA)
- 2017 · Vehicles built March 7, 2017 – March 7, 2017 (per NHTSA)
- 2018 · Vehicles built June 7, 2017 – June 7, 2017 (per NHTSA)
- 2019 · Vehicles built August 13, 2018 – January 21, 2019 (per NHTSA)
- 2020 · Vehicles built May 2, 2019 – June 5, 2019 (per NHTSA)
Thor Motor Coach Synergy
Thor Motor Coach Tuscany
- 2014 · Vehicles built April 18, 2013 – April 18, 2013 (per NHTSA)
Thor Motor Coach Vegas
- 2015 · Vehicles built March 6, 2014 – March 20, 2014 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 19V714000.
Defect description
Thor Motor Coach (TMC) is recalling certain 2014 Tuscany 36M, 40E, 2015 Citation 24SL, Siesta 24SL, Axis 25.1 and Vegas 25.1, 2016 Four Winds 31E, 31W, 35SF, Chateau 31E, 31W, Synergy SD24, Citation 24SL, 24SS and Siesta 24SL, 24SS, 2017 Four Winds 31E, 31W, Chateau 31E, 35SD, Citation 24SS and Siesta 24SS, 2018 Citation 24SS and Siesta 24SS, 2019 Quantum CR24, Four Winds 24BL, Citation 24MB and Siesta 24MB and 2020 Quantum CR24, Citation 24MB, Siesta 24MB, Chateau 24BL and Synergy 24MB vehicles. The Occupant and Cargo Carrying Capacity (OCCC) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."
Safety consequence
An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.
Manufacturer remedy
TMC will notify owners, and dealers will issue new OCCC labels with correct seating positions and weight calculations, free of charge. The recall began November 21, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000176.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 19V714000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.