NHTSA campaign 19V709000 · Manufacturer campaign 2019100011
Mercedes Benz Recall 19V-709: Rear Door Window Trim May Detach
NHTSA recall 19V709000 (Manufacturer campaign 2019100011) was reported by Mercedes-Benz USA, LLC. on October 4, 2019, with 13,799 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz GLE 350, Mercedes Benz GLE 450, Mercedes Benz GLS450 and more for the 2020 model year. Owners were notified on November 8, 2019, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 19V709000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Mercedes Benz VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 19V709000 (also written 19V-709 or 19V709)
- Filed by
- Mercedes-Benz USA, LLC.
- Manufacturer campaign number
- 2019100011
- Report received
- Potentially affected
- 13,799 vehicles (per NHTSA)
- Component
- Structure — Body — Door — Hinge and Attachments
- Owners notified
Repair completion: 94.37% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 19V709000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Mercedes Benz
Mercedes Benz GLE 350
- 2020 · Vehicles built August 23, 2018 – September 27, 2019 (per NHTSA)
Mercedes Benz GLE 450
- 2020 · Vehicles built August 23, 2018 – September 27, 2019 (per NHTSA)
Mercedes Benz GLS450
- 2020 · Vehicles built August 23, 2018 – September 27, 2019 (per NHTSA)
Mercedes Benz GLS 580 4Matic
- 2020 · Vehicles built August 23, 2018 – September 27, 2019 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 19V709000.
Defect description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.
Safety consequence
The detached trim can become a road hazard, increasing the risk of a crash.
Manufacturer remedy
MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100011.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 19V709000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.