NHTSA campaign 19V688000 · Ford campaign 19S31
Ford Recall 19V-688: Premature Right Rear Axle Shaft Failure
NHTSA recall 19V688000 (Ford campaign 19S31) was reported by Ford Motor Company on September 30, 2019, with 28,579 vehicles potentially affected (per NHTSA). NHTSA's record lists the Ford F-250 and Ford F-350 for the 2019 model year. Owners were notified on October 21, 2019, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 19V688000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Ford VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 19V688000 (also written 19V-688 or 19V688)
- Filed by
- Ford Motor Company
- Ford campaign number
- 19S31
- Report received
- Potentially affected
- 28,579 vehicles (per NHTSA)
- Component
- Power Train — Axle Assembly — Axle Shaft
- Owners notified
Repair completion: 86.74% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 19V688000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Ford
Ford F-250
- 2019 · Vehicles built May 21, 2019 – July 26, 2019 (per NHTSA)
Ford F-350
- 2019 · Vehicles built May 21, 2019 – July 26, 2019 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 19V688000.
Defect description
Ford Motor Company (Ford) is recalling certain 2019 F-250 and F-350 vehicles equipped with electronically locking rear differentials. The passenger side rear axle shaft may fail prematurely due to a material issue.
Safety consequence
A broken passenger side rear axle could result in a loss of drive power and the inability to hold the vehicle still when in Park. If the parking brake is not applied, unintended vehicle movement can occur, increasing the risk of a crash.
Manufacturer remedy
Ford will notify owners, and dealers will inspect the passenger side rear axle shaft, replacing it as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S31.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 19V688000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.