NHTSA campaign 19V686000 · Manufacturer campaign FL-828
Thomas Built Buses Recall 19V-686: Insufficiently Tightened Flex Plate Fasteners
NHTSA recall 19V686000 (Manufacturer campaign FL-828) was reported by Daimler Trucks North America LLC on September 27, 2019, with 618 vehicles potentially affected (per NHTSA). NHTSA's record lists the Thomas Built Buses SAF-T-Liner C2 for model years 2017–2020. Owners were notified on November 19, 2019, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 19V686000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 19V686000 (also written 19V-686 or 19V686)
- Filed by
- Daimler Trucks North America LLC
- Manufacturer campaign number
- FL-828
- Report received
- Potentially affected
- 618 vehicles (per NHTSA)
- Component
- Power Train — Automatic Transmission — Torque Converter
- Owners notified
Repair completion: 91.09% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 19V686000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Thomas Built Buses
Thomas Built Buses SAF-T-Liner C2
NHTSA's recall notice
As NHTSA's recall record states it for campaign 19V686000.
Defect description
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Saf-T-Liner C2 school buses equipped with Detroit DD5 engines and Allison transmissions. The Flex-Plate/Torque Converter fasteners may have been insufficiently tightened.
Safety consequence
The loose bolts may lead a disabled school bus and result in a school bus evacuation procedure in an uncontrolled traffic situation, increasing the risk of an injury.
Manufacturer remedy
DTNA will notify owners, and dealers will inspect and tighten the fasteners, as necessary, free of charge. The recall began November 19, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-828.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 19V686000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.